Customer Service

Turn your passion for people into a professional career.
Success in business begins with how you connect. This program focuses on professionalism, collaboration and teamwork to help you stand out in a competitive market. You will develop the skills necessary for delivering clear, concise and effective verbal and written business communications while mastering the nuances of stellar customer service.
By combining classroom instruction with experiential learning, you will build enhanced problem-solving skills and the decision-making ability required to handle complex situations. You will also dive into quality assurance, ensuring you have the expertise to provide top-tier support and keep a company’s reputation in check. From day one, you’ll be preparing to drive organizational success by managing relationships and delivering high-quality results.
Paying for the Program
Tuition and Fees
Financial Aid & Tuition Assistance
There are many options available for tuition savings. Credit programs may have opportunities for Financial Aid eligibility, while non-credit programs have separate tuition savings available on a per-program basis.
Career Pathway Certificate
Enrollment Process
Register and pay tuition now for the next class offering or Apply for Tuition Assistance.
- For Tuition Assistance contact SA国际传媒 Business and Community Solutions to complete the following:
- Tuition Assistance Program Application
- CASAS Assessment
- Interview with SA国际传媒 staff
Program Contacts

- Email: walsh-weitzk@nicc.edu
- Phone: 563.562.3263, ext. 3139
- Location: Town Clock